Analytics
Kaydee Tours & Travel collects personal data to power site analytics, which includes:
- Information about your browser, network, and device
- Web pages you visited prior to arriving at our website
- Your IP address
This data also includes details about your interactions with our website, such as:
- Clicks
- Pages viewed
- Links clicked
- Scrolling behavior
- Search queries
- Timestamps
We share this data with our analytics provider to help us understand visitor traffic and improve our website’s performance.
Cookies
Our website uses cookies and similar technologies, which are small text files downloaded to your device when you visit our website:
- Essential cookies are always active, allowing our hosting provider to securely serve our site to you.
- Performance and analytics cookies are used to monitor website activity, traffic, and usage, and are only active once you acknowledge our cookie consent banner.
Visitor Data
For Customers
When you make a booking or purchase on our website, we collect personal information to process your transaction. This may include:
- Billing and shipping addresses
- Booking details (for example, tour preferences or special requests)
- Your email address
- Your name
- Your phone number
We share this information with our online booking platform to enable smooth service delivery. During checkout, your shipping and billing address may be auto-completed by the Google Places API for an enhanced experience.
For Contact Form Submissions
When you submit inquiries via our contact form, we collect the information provided to respond to your request. This data may be shared with our web hosting provider to ensure proper functionality of the form and website services.
For Member Area Subscribers
If you subscribe to our member area for exclusive travel deals or personalized services, we collect personal details to manage your membership. This may include:
- Billing and shipping information
- Subscription details
- Email address
- Name
- Phone number
We share this data with our web hosting platform for secure and smooth access to the member-only areas.
For Website Visitors
We collect personal data when you visit our website, such as:
- Browser, network, and device details
- Pages you visited before and during your visit to our site
- Your IP address
This data helps us improve our services, and it is anonymized before analysis. We use this information to enhance the platform’s functionality and to ensure a smooth and secure browsing experience.
Customer Accounts
When you create a customer account on our website, we collect personal information to improve your booking experience and customer service. This may include:
- Billing and shipping addresses
- Booking history (e.g., previous trips booked)
- Email address
- Name
- Phone number
We share this information with our web hosting provider to facilitate customer service and order processing.
Emails
Abandoned Cart Emails
If you begin but do not complete a booking on our website, we may send an automated email within 24 hours, as long as:
- You have provided your email address during checkout or are logged into your customer account.
- You have added a travel package or product to your cart.
- You close the website or leave without completing the booking.
You can opt out of these notifications by following the unsubscribe link in the email.
Marketing Emails
We may send promotional emails about new travel packages, special deals, or travel tips. You can unsubscribe from these emails at any time by clicking the unsubscribe link included in each email. We use a third-party email marketing service provider to deliver these communications.
Fonts
Our website uses font files provided by Google Fonts and Adobe Fonts. In order to properly display these fonts, the servers hosting these files may receive personal information, such as:
- Browser, network, or device information
Appointment Scheduling
When you schedule a travel consultation or appointment on our website, we collect personal information to complete the booking. This may include:
- Your name
- Email address
- Phone number
- Appointment details (e.g., the travel destination or service you’re interested in)
- Any files you upload, such as documentation
This information is shared with our scheduling provider to facilitate the appointment booking process.